Have you ever had a question for workers at your house, but they can’t answer it, and the boss is nowhere to be found? That never happens with Richardson Stinton Roofing. Owners Robby Stinton or Ed Richardson are always at the job site, making sure you get the best service, best quality, and a professional roofing job done right the first time.
“We want our customers to know what’s going on throughout the process, and we want to be there to immediately address any questions or concerns,” Ed Richardson says.
That open communication begins the moment Ed hands the customer a quote. “We’ve been doing this a while, so we know what to expect. I list everything out, put it all in there right up front, so people know what to expect. No surprises.”
Honest Pros Doing Great Work
Dick Fields needed a new roof, so he shopped around and called some local roofers, even the big-box home-improvement guys.
“I had two companies give me quotes, including Richardson Stinton. The other guys had a lower bid, but they also talked about a lot of ‘potential’ or ‘incidental’ costs that could raise their price after the fact.
Read more: RICHARDSON STINTON ROOFING
The moment you walk into Adjust Your Life Chiropractic, you know you’re somewhere special. The office ambience is calm, welcoming, and friendly— just like Dr. Colleen Ford and her staff.
“It’s important that patients feel comfortable and relaxed,” Dr. Ford says. “Chiropractic treatments can benefit everyone, from one day old to 99+ years, but some people are unnerved by the big movements and ‘cracking’ noise. No worries here. For those patients, as well as more fragile infants and geriatric patients, I use a special instrument for adjustments. It’s very light and gentle with no cracking noises. I also offer massage therapy, stim therapy, traction, and ultrasound to help with muscle stiffness and support.”
Gary Lostoski was looking for a new chiropractor when he met Dr. Ford at a Pet Adoption event. “I talked to her, then made an appointment. She’s great! I have a bad back, and my job requires lifting things, so I mostly go to her for general maintenance. Her office opens at 7:30 a.m. and closes at 7:30 p.m., so that’s perfect for people who work.
After Lori Devine’s kids were in a car wreck, she knew just who to call to help with their pain. “Dr. Ford is terrific. She fixed an old cervical injury for me, and she’s super sweet—my kids felt totally comfortable with her. I refer her over and over again and will always do so.”
Read more: ADJUST YOUR LIFE CHIROPRATIC, LLC
The experience was better than advertised. You met Brad and Ashley Masuga at the soccer field where your kids play, and you were impressed with their philosophy of care, so you decided to make an appointment.
You arrived on time, and they got you right in, no waiting. During the eye exam, Dr. Masuga talked with you about aspects of your vision health no other eye doctor ever mentioned before. You never felt rushed, and you left feeling better informed and genuinely appreciated. Back out front, it was time to pick your new frames. The staff seemed to know exactly what would look great and feel amazing. A trip to the eye doctor has never felt this good!
Family And Community
When Drs. Brad and Ashley Masuga opened InFocus Family Eyecare in May 2014, their goal was to educate patients about their vision care options, help them make informed choices about their eyewear, vision, and overall health, and to do their part to make the great community of Lakewood Ranch even better.
“Part of being successful in business is supporting your community,” Dr. Ashley says. “From providing jobs and the best care and service we can for our patients, to being involved in local events like First Friday on Main, we want to be here, serving, any way we can.”
Read more: INFOCUS FAMILY EYECARE
Once again, you’re sitting at Thai Spice & Sushi of Lakewood Ranch, excitedly waiting for your food and wondering, Did I order the right thing? Sigh. Everything is so incredibly delicious, deciding what you want is always tough.
The Pad Thai is one of your favorites, and you love the Green Curry with chicken and all the great vegetables—you get that a lot. But tonight you’re on a first date, so you decided on the Larb Kai, a superbly unique, slightly spicy, seared ground chicken salad, plus their fantastic Seafood Soup—just in case “he” wants a taste.
He mentioned he liked Thai food, and you suggested going to your favorite local Thai restaurant. On your recommendation, your date ordered the Crispy Duck as his entree. Great choice and, hopefully, he may even offer you a bite or two.
Read more: THAI SPICE & SUSHI OF LWR
They said the course at Waterlefe Golf & River Club was challenging, but standing here on the 15th tee, you finally understand. It’s obvious why the course hosted six U.S. Open qualifiers, but that view takes this experience to a whole new level. It’s not just challenging, it’s beautifully distracting. You’re not going boating until tomorrow, leaving right from the club’s private marina, but every time you look out at that water, you catch yourself daydreaming about it. Just one more adventure in paradise.
The day started with an early tee time, and you have plans to grab lunch at the club afterward. Then it’s a relaxing afternoon before sunset cocktails by the riverside. You’ve tried other places, and you always said you would know “home” when you found it. It feels so good to be right!
A Perfect Fit
Janice Reed, Waterlefe director of membership and marketing, loves making people happy. “In 2009, I moved down from Indianapolis to take a job as a national sales manager for a company in Sarasota. I believed in the products, and I believed they would make my customers happy. People know, right off the bat, if you’re genuine, if what you’re offering is real or just marketing buzz without anything behind it.”
Read more: PLAY WATERLEFE GOLF & RIVER CLUB
The Lakewood Ranch Business Alliance has done a lot of growing in its first ten years. “We now have over 500 members and have become a huge part of this community,” says Executive Director, Heather Kasten.
“Both businesses and area shoppers trust our Alliance members, so being a part of our LWRBA family offers businesses more credibility. People know members are committed to our community and to growing Lakewood Ranch. That’s a big plus from both a business-to-business and business-to-consumer standpoint. We connect everyone together and that helps all of us grow and succeed as a community.”
The Perfect Opportunity
It’s been said that luck is where “Preparation meets opportunity.” That’s the ideal analogy for how Heather Kasten became Executive Director of the Lakewood Ranch Business Alliance. “All my previous jobs seemed to have perfectly prepared me for this position,” says Heather.
Heather started her career in hotel sales after graduating from college in the Midwest. She quickly became the Regional Sales Manager for Corporate Sales for Six Flags Theme Park. “My job was to convince business—with anywhere from 25 to 30,000 employees—to bring their staff to the Park for a day.”
Heather went on to do pharmaceutical sales for Eli Lilly, then eventually moved to sunny Florida where she became the VP of Membership for the Greater Sarasota Chamber of Commerce.
Read more: LAKEWOOD RANCH BUSINESS ALLIANCE
It is date night, and you have more than one reason to flash a smile. Even after two weeks, you can hardly believe you got out of the dentist chair, relaxed and pain free. Not only did Dr. Ashley at Smile Smart Dental Center in Lakewood Ranch give you a new implant that makes you proud to show off your teeth again, he actually put you at ease during the whole procedure. Although, as the waiter brings the fresh, warm, French bread to your table, and your date softly caresses your hand, you have to admit the best part of the post-dental work is enjoying your favorite foods again … especially with someone special.
Dr. David Ashley says his main goal is to get people smiling again.
“I really like working with people. I like talking to people, and helping them, especially when they come in with a problem. Whether it be they don’t like the look of their teeth, or they’re missing a tooth and they need an implant, or they’re in pain, I just basically like solving their problem and making them happy.”
David Ashley was born in the cold climate of Canada, and went back and forth between our neighbor to the north and Florida all throughout his childhood and college years. His dental aspirations started at just five years old when his childhood dentist left such an impression on him that he made up his mind, then and there, that he was also going to be a dentist. He stuck to his early career choice, eventually graduating from dental school at the University of Florida.
Read more: SMILE SMART DENTAL CENTER
Your family is about to arrive for the holiday weekend—all six parents and six kids—and your house has never looked better. Your carpet is as clean as the day it was installed, and your furniture, rugs, and tile floors belong on the cover of House Beautiful.
Of course, this is how your home always looks after Signa Perry of Pro-Care visits. With three kids, a dog, and two cats, you never would have believed “lived in” could look and smell this good. But ever since the first time you called Pro-Care, your home is always ready for company. (And Signa is always ready to come back the day after your company leaves!)
“Cleaning With A Woman’s Touch”
Signa may have been a stay-at-home mom, but she’s never been a homebody. “I love taking care of my son, but I need to be active. All my adult life I’ve been an athlete. I did roller derby, and I was an MMA fighter—a kickboxer. So, even when I wasn’t working, I had a strong work ethic. If I start a job now, I will get that job done, and it will be right. That’s just who I am.”
Years ago, when not at home with her son, Signa worked with animals and special needs children—so the fighter does have a softer side. “I loved working with kids and animals, and I enjoy people. Honestly, I’m very extroverted, and I’m pretty much always in a good mood.”
Once her son turned a year old, Signa began looking for a work opportunity to help provide for her family. A friend was planning to retire his carpet-cleaning business, so Signa decided to look into it. “I love the instant gratification of taking something grungy and dirty and making it clean, and I love the science of it all. The molecular interactions of the various cleaning products, how they all work together to get the job done right in the best way.”
Signa poured her insatiable curiosity and work ethic into her new business, captivated by the chemistry and willing to get down on her hands and knees—whatever it took to get the job done right.
That was 10 years ago, and Signa has never lost a customer, though she has picked up plenty along the way and added a second cleaning van and machine. “I don’t do much advertising. Most of my work is through referrals, and my customers stay until they move. Or until they rip out their carpets.”
On Time And Reliable
As a property manager, Kim Williams is responsible for taking care of a lot of homes. “My time is valuable, and I have a busy schedule. It’s critical to have service people who will be there on time and do what they say they will. From the first time I hired her, Signa has been someone I can trust and depend on.
“I saw her ad in Hometown News USA, and since I’m all for women in business, I gave her a try. She has such a bubbly personality, you can’t help but like her, plus she did a terrific job, and her price was great. I’ve used her ever since for all our properties. We have a successful relationship, and I’ve very pleased.”
A True, Caring Professional
A friend in Colony Cove Park told Beverly Henke about Pro-Care. “Signa cleaned her carpets and furniture, and everything always looked great,” Beverly says. “When she came out and cleaned my carpeting, I was amazed at the difference.
“Signa got out spots and made it look brand new. In fact, she always did such a great job; I put off getting hardwood flooring for quite a while! We still have some carpeting, and there’s plenty for Signa to do. She does great work, and I’ve also gotten to know her. She’s just a fun, wonderful person.”
Our Go-To Person
“A client of ours recommended Pro-Care,” Gene Burwood says. “I’m the co-owner of Paradise Palms Realty and Management Company, and the man spoke so highly of Signa, I decided to call her.
“She did such a fantastic job; she is now our ‘go-to’ person. We have over 200 family homes and condos, and we use her services for all of them. Pro-Care is priced well, and Signa always shows up on time—that’s important to us and somewhat of a rarity in Southwest Florida. She’s an awesome person and does an excellent job.
“Great personality, great person, and she does great work. You can’t ask for much more than that!”
For all your flooring and furniture cleaning needs, call Signa Perry at Pro-Care, 941-737-9126, or email her at
When you arrived home after being away, you noticed an unfamiliar odor in your house. Even after opening the windows to air it out, the odor lingered. Still, you didn’t put two and two together until you ran into John Miller chatting with your next-door neighbor. Aqua Plumbing & Air had just re-piped their plumbing system, and John had come by to check on the work. Concerned about the impact the air and water in your home could have on your health, you mentioned the odor to John. He replied with a five-minute master class on the impact that air and water quality have in your home. That was six months ago. Today, the odor is gone. You’re breathing better, and every shower feels more refreshing. You’re enjoying your home — and your life — better than ever before.
Resources And Solutions
Sarasota native John Miller grew up in love with all things automotive. He nurtured dreams of working on cars, until a chance encounter during a high school field trip changed his direction. He saw some guys completing a plumbing project, and it grabbed his attention. The artistry and intricacy of the metalwork intrigued him, so, after high school, John took a job with a plumbing company. A passion for the trade and confidence won from studying the craft pushed him up through the ranks to management in three short years. He liked the work, but he believed it could be done better.
John founded Aqua Plumbing in 1974. “At the beginning, it was just me, my truck, and my desire to be the best around.”
Chuck Jacobson started in the plumbing business back home in Illinois. When he moved to Florida in 1978, a friend recommended him for a job with Aqua Plumbing.
John and Chuck continued to build the plumbing business. Then, in 1999, John made the decision to expand into air conditioning. He recruited local air conditioning contractor Skip Stanton.
“I got my start in the A/C business in 1981,” Skip says. “After a several years learning the trade, I went out on my own for several years before Aqua approached me. I immediately recognized the opportunity.”
Today, John continues to serve as president, while Chuck and Skip share responsibilities as vice presidents and co-owners. They hold their employees to the same high standard that has helped them earn success, and they’re eager to become your go-to source for service, sales, installation, and answers to all your plumbing, air conditioning, electrical, and water questions.
“Plumbing issues can be caused for a variety of reasons. We train our techs to never go into a job with assumptions about what is wrong and what they should do to fix it,” John says. “We want them to be investigators. To determine what the real problem is to fix it right the first time.”
What seems like a major issue can be a simple fix, sometimes the opposite. But you don’t know unless you diagnose properly. “For example, having your drain lines video inspected may help you avoid a major construction project, or it could isolate the problem so you know exactly what needs to be fixed,” Chuck says.
“Air quality in homes is huge. Something as simple as changing your air filter regularly can make a big difference. Plugged filters restrict airflow and damage compressors and coils. That not only leads to higher energy costs but can also affect breathing. We’ve had customers who had severe allergies, living on steroids, but what they needed more than anything else was just to breathe better inside,” Skip says.
For customers looking to breathe easier, Aqua offers many solutions, from self-cleaning systems to automated maintenance plans. “You have to clean or replace the filter regularly and check the coil as well as the air handler,” Skip says. “Cleaning your duct system should be another consideration especially if there has been construction in the home, smoking, or pets. A clean system will run a lot more efficiently. If you’re breathing noticeably better outside than inside, there’s an issue. We need to look at that.
“Homes today are built so well, so tight, that outside air infiltration is reduced, and you end up with air-quality issues. If the mechanics of your system are not working properly, you end up with the same, stale air in your home.”
A properly maintained system can make a huge difference, not just for their health but also for your bank account. “It pays to check your utility bills. If you see a spike in usage, call us. Something as simple as a leaky toilet flapper can cost you an extra 50 bucks a month — money literally down the drain,” John says.
“Even if you end up needing a new A/C system, for some of our customers, the system has paid for itself in energy savings in less than five years,” Skip says.
If the air or water quality in your home is not what you think it could be, or if you think you might be spending too much on your utility bills, call Aqua Plumbing & Air. They have answers.
No Leaks, No Drips,
Debbie Stern called Aqua because she needed her entire home re-plumbed. “From the initial call to the actual day of the event, everyone was very kind and attentive. What I liked best was the sincerity of their service manager. His kindness is what sold me on the job!
“Aqua employees Mike and Justin were just as kind, as well as clean, dependable, and knowledgeable. Thanks to you, my home has no leaks, no drips, and no problems, but if I do have any more, Aqua is who I will call!”
Judy Peer says she was blown away at the quality of service she received. “Aqua was able to get a technician out to my home promptly. Brian was polite and very informative.” She says Brian was able to quickly and professionally address her service need and answer all her questions. “I was very pleased. Brian is a true asset to the company.”
Dedicated To Excellence
Mark Quackenbush, operations manager at Florida Studio Theatre, needed a rooftop package to replace a birdcage fan motor. Mark says he appreciated the outstanding service. “HVAC tech J.C. came out to take care of the roof work. Throughout the process, he showed dedication to seeing the job done right, in every respect. His attention to detail was excellent.”
Aqua Plumbing & Air is located at 8283 Vico Court in Sarasota, 34240. Call 941-366-7676.
www.AquaPlumbing.com has great home-maintenance tips that can help answer your plumbing and air conditioning questions.